Privacy Notice

Who to contact

This notice concerns the Lava Painting website and the inquiry services linked from it. For questions about your information, contact painter@lavapainting.net or call (210) 802-5282.

Lava Painting
5222 Scoria Trl., San Antonio, TX 78253

Information you choose to provide

When you request an estimate, call or email, you may provide your name, email address, phone number, project address or location, the service you are interested in, photographs and details about the work. This information allows Lava Painting to respond to your request, discuss the project and arrange the next steps.

Please provide only information relevant to your inquiry. Do not submit payment card details, identification documents, alarm codes or gate codes through the general inquiry form.

Estimate requests through DripJobs

The estimate buttons and embedded booking form connect to Lava Painting’s DripJobs page. Information submitted there is handled through DripJobs for Lava Painting. The form may also process technical information needed to deliver the booking service. Review the notices and choices shown in that form before submitting.

A project inquiry is a request to discuss work; it does not by itself confirm an appointment, price or contract. If you prefer, you can contact Lava Painting directly by phone or email.

Website operation and technical information

This site runs on WordPress and is hosted by Hostinger. When a browser loads a website, it sends technical information such as an IP address, browser details and the requested page to the servers providing it. Hosting, security and caching services may process connection information or logs to operate the site and investigate errors or misuse.

WordPress also uses cookies for functions such as administrator login. The cookies or similar technologies used by an embedded service depend on that provider and your interaction with it.

Website analytics

We use Google Analytics, installed through Google Tag Manager, to understand how visitors find and use this website. This includes pages viewed, traffic sources, browser and device information, approximate location, and interactions such as clicks on estimate, phone and email links. Google Analytics uses cookies or similar identifiers to measure visits. Clicking a contact link does not mean an inquiry or appointment has been completed.

Our custom contact-click events do not include the contents of inquiry forms. For information about Google’s handling of data, see How Google uses information from sites that use its services. You can also use the Google Analytics opt-out browser add-on in supported browsers.

Reviews, fonts and external services

• Elfsight and Google reviews: The review display loads through Elfsight and shows public Google review information. Loading or interacting with the widget connects your browser to the providers serving it.
• Google Fonts: The site’s fonts are requested from Google’s font service, which receives the connection information needed to deliver them.
• External links: Links to Google, DripJobs and other websites take you to services governed by their own privacy notices and settings.

For more information, see Elfsight’s privacy policy, Google’s privacy policy and Hostinger’s privacy policy.

Your choices

You can control cookies through your browser settings. Blocking cookies or third-party content may prevent parts of an embedded form or review display from working. You can use the direct phone or email contact details above if you do not wish to use the embedded estimate form.

Lava Painting may send marketing emails, text messages and newsletters about its services. You can contact us at painter@lavapainting.net or (210) 802-5282 to ask about these communications or request that marketing messages stop. Where a message includes an unsubscribe option or other preference instructions, you can use those as well.

Records and privacy requests

Lava Painting keeps customer and inquiry information for five years. Records relating to an inquiry may be held in the booking service, email correspondence and service-provider records or backups. To ask about information relating to your inquiry or to request a correction or deletion, email painter@lavapainting.net. Include enough detail to identify the inquiry, but do not send sensitive identification documents in your initial email.

Requests may require identity verification. The handling of a request can depend on the records involved, provider capabilities and any applicable recordkeeping obligations.

Updates to this notice

This notice may be updated when the website’s services or information-handling practices change. The date above identifies the latest revision.